Housing Advice

We don’t provide houses, but we do provide free housing advice
for everyone.

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We give advice on all housing issues, particularly those affecting you as a tenant or as an owner occupier.

We give housing advice over the phone, in person, by email and can act on your behalf.
Our services are free to everyone.

We help by

• Providing Housing Advice.
• Acting as advocates.
• Offering Deposit Guarantees.
• Referring clients to Tenancy
• Support and the Youth Housing Project.
• Signposting to other relevant organisations.

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We work with those who…

• may be threatened with homelessness.
• are living in substandard or overcrowded accommodation.
• are sleeping rough or on someone’s floor.
• are living in temporary accommodation.
• are being released from prison, youth offenders institution, or discharged from hospital without an address.

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This is the only Housing Advice service of its kind in the area and has obtained the Community Legal Service Quality Mark for ‘General help with Housing’.

Drop in surgeries are available during the week at the CHAT offices in Tiverton and by phone during office hours.  We also offer drop in services in

CREDITON

Council Offices,

Market Street,

Crediton

on Tuesday afternoons between 2.00 and 4.30.

CULLOMPTON

Community House,

Fore Street,

Cullompton

 on Monday afternoon between 2.00 and 4.30.

Please phone first if attending the outreach drop in.  These services are free to anyone in housing need, and are maintained through donations received from Churches, Trusts and individuals.

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Hardship Fund

Clients who have exceptional needs may be provided with resources from the hardship fund. This is given at the discretion of the staff and is for emergency travel, electricity, gas, or where genuine need is identified.

We are able to provide emergency bedding, sleeping bags and tents.  We also have a furniture store.
Fund raising events, such as sponsored concerts, sport activities, social events, etc., are welcomed. Gifts of dried and canned food for the homeless and those who are experiencing hardship are always appreciated by the recipient.  Meal vouchers are given that can be exchanged locally.

Contact us by email or call 01884 255606